Privacy policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), users of this website are informed of the policy for processing their personal data.

1. Data controller

• Identity: Solaris Global, S.L.
• Tax ID (NIF): B27597012
• Address: Calle Charco de la Peña, número 5, Local 5, 28400 Collado Villalba (Madrid, Spain)
• Contact email: info@gtrautoparts.com

2. Purposes of processing

Personal data provided through this website (contact forms, customer registration, checkout) is processed for the following purposes:

• To manage user registration and the commercial relationship arising from orders placed.
• To process and follow up orders, including communication with suppliers and carriers where necessary for delivery.
• To answer queries, requests for information or issues raised by the user.
• To carry out statistical analysis of the use of the website in order to improve the service (see section 6, Cookies).
• To comply with the legal, tax and accounting obligations applicable to the company’s activity.

3. Legal basis

The legal basis for processing the data is:

• The performance of a contract (sale) to which the data subject is a party, for managing orders, shipping and invoicing.
• The data subject’s consent, for sending commercial communications or using non-essential analytics cookies.
• Compliance with legal obligations applicable to the company (tax, commercial and consumer law).
• The company’s legitimate interest in answering queries sent through the website’s contact channels.

4. Retention period

Data will be kept for as long as the commercial relationship with the user continues and, once it has ended, for the applicable statutory limitation periods (tax, commercial and civil liability), after which it will be deleted or anonymised.

5. Recipients and data processors

Data will not be disclosed to third parties unless required by law. However, certain service providers may access the data as data processors, in particular:

• Google LLC (Google Analytics), to produce statistics on the use of the website.
• Banks and payment gateways, to process order payments.
• Carriers, to deliver orders.

6. International transfers

Some of the providers mentioned (such as Google LLC) may be located outside the European Economic Area, in particular in the United States. These transfers are made under the safeguards provided for in the GDPR (such as the EU-US data protection adequacy framework, where applicable, or the standard contractual clauses approved by the European Commission).

7. Data subjects’ rights

Any user may exercise the following rights in respect of their personal data:

• Access
• Rectification
• Erasure
• Restriction of processing
• Objection
• Portability

To do so, write to info@gtrautoparts.com or to the postal address given in section 1, enclosing a copy of a document proving your identity.

Users also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) through its website www.aepd.es if they consider that the processing of their data does not comply with the regulations in force.

8. Source of the data

The data processed comes directly from the data subject, through the registration, contact or checkout forms available on the website.

9. Accuracy of the data

Users are responsible for the truthfulness and accuracy of the data they provide and undertake to keep it up to date, informing the company of any change.

10. Changes to this policy

The company reserves the right to modify this policy to adapt it to new legislation, case law or industry practice. Changes will be published on this page reasonably in advance of their entry into force.